Workshop: Business Communication

Date:  23 January 2020
Venue: 87 Beach Road, Chye Sing Building, Singapore 189695, Nearest MRT: Bugis
Fees: S$ 199/ Participant

Communication is a key to success. Effective communication is imperative in our daily lives both professionally and personally to accomplish any task.

We at OutsourcingWise help our participants to improve the communication skills by sharing with them the critical concepts for an effective communication with our Seniors, juniors, peers in professional lives or even family, friends or acquaintances in personal lives.

This training will help in building rapport with others and strengthening relationships. It will also help in managing emotions and control over our psychological intentions to create an influential impact

Our expert trainers will help every participant in training on how to be successful in understanding people preferences and perceptions, impact of every action and how to overcome challenging situations.

This workshop will have hands on exercises and practical examples to give participants a platform to showcase their enhanced learning and customized feedbacks will be shared with every participant to further improve them to the best

  • Understanding the basics of communication skills
  • Different Styles of communication
  • Making Interactions with customers meaningful
  • Difference between being aggressive and assertive
  • How to manage feelings and avoiding any misunderstandings
  • Doing behavioral analysis and presenting accordingly
  • Providing feedback in a constructive way
  • Getting things done with enhanced productivity
  • Taking control over your psychological traits and use it to your benefit
  • Successful techniques to deal with problematic conversations and work out a cohesive solution
  • Handling challenging situations and meetings
  • Keeping calm in difficult situations
  • Mastering the art of conversations and getting your way done
  • Building rapport with team members, seniors and peers
  • Empathy – a key to success
  • Understanding the nuances of IQ and EQ and how to bring it to use
  • How Voice Modulation can affect the outcome
  • Learning the perfect body language with different communication styles
  • Mastering the art of body language
  • Building positive environment
  • Creating Win Win situations

This workshop is open to all individuals who wish to improve/enhance on their communication skills both in their personal and professional lives and master in handling challenging sitautions

Workshop: Business Communication

Date:  14 November 2019
Venue: 87 Beach Road, Chye Sing Building, Singapore 189695, Nearest MRT: Bugis
Fees: S$ 199/ Participant

This course is open to all. This course can be one both is group and individual coaching’s as well

You can discuss your unique requirements at +65 84831463 or simply fill the required details on Enquiry Now Page and send us at

Enquire Now

Course Cancellation / Reschedule Policy

OutsourcingWise reserves the right to cancel or reschedule the course due to unforeseen circumstances. If the course is cancelled from our end, management will refund 100% to its participants

Note: the minimal class size to start the class would be 3 pax

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